GENERAL TERMS AND CONDITIONS OF CREATIVE CONTENT

Article 1: Applicability

1. These General Terms and Conditions apply to all agreements between Creative Content and clients, as well as to all offers, quotations, and other legal acts, unless otherwise agreed in writing.
2. Any deviations from these General Terms and Conditions are only valid if agreed upon in writing and apply solely to the specific agreement for which the deviations were made.
3. General terms and conditions of the client are expressly rejected, unless otherwise agreed in writing.
4. If any provision in these General Terms and Conditions is null and void or annulled, the remaining provisions shall remain in full force.

Article 2: Delivery of Content

1. Creative Content delivers social media content as agreed upon in the approved script or during the recording day, unless otherwise discussed in writing or verbally on location.
2. The delivery period for the produced content is a maximum of one month after the recording date, unless otherwise agreed.
3. The final product is delivered digitally in the agreed formats.

Article 3: Force Majeure

1. In the event of force majeure, Creative Content is not liable for delays or shortcomings in fulfilling its obligations. Force majeure includes: technical failures, illness, extreme weather conditions, government measures, and other situations beyond Creative Content’s control.
2. In case of force majeure, Creative Content will inform the client as soon as possible and jointly seek an appropriate solution.

Article 4: Liability

1. Creative Content is not liable for indirect damages, such as lost profits or consequential damages, unless these damages result from intent or gross negligence.
2. In all cases, Creative Content’s liability is limited to the amount paid by the client under the relevant agreement.

Article 5: Payments

1. After signing the agreement, the client receives an invoice. Payment must be made within the term stated on the invoice.
2. Creative Content applies the following payment schedule:
   • 50% advance payment before the recording date.
   • 50% no later than 7 days after delivery of the final products.
3. In case of late payment, the client owes interest of 2% per month on the outstanding amount, as well as extrajudicial collection costs.

Article 6: Changes

1. Changes to the assignment must be confirmed in writing or by email.
2. If changes entail additional costs, this will be communicated to the client in advance.

Article 7: Cancellation Fees

1. After signing the agreement, the following cancellation fees apply:
   • 10% of the contract amount for cancellation up to the telephone editorial appointment.
   • 25% of the contract amount after the telephone editorial appointment.
   • 50% of the contract amount for cancellation within 48 hours before the recording day.
   • 100% of the contract amount for cancellation after the recordings or if further production does not proceed without valid reason.
2. Cancellation must be reported in writing via the provided email address. In case of verbal cancellation, a written confirmation by Creative Content will follow.

Article 8: Rights and Usage

All content produced by Creative Content remains the property of Creative Content until full payment of the agreement has been made.

 

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